Office 365 Administration and Troubleshooting (MOC-10997)

MOC-10997 (3 Days)

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Office 365 Training Overview

This Microsoft Course 10997, Office 365 Administration and Troubleshooting training, teaches attendees how to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online, and Skype for Business. This course also covers security and compliance features of Office 365.

Location and Pricing

Most Accelebrate courses are delivered as private, customized, on-site training at our clients' locations worldwide for groups of 3 or more attendees and are custom tailored to their specific needs. Please visit our client list to see organizations for whom we have delivered private in-house training. These courses can also be delivered as live, private online classes for groups that are geographically dispersed or wish to save on the instructor's or students' travel expenses. To receive a customized proposal and price quote for private training at your site or online, please contact us.

In addition, some courses are available as live, online classes for individuals. See a schedule of online courses.

Office 365 Training Objectives

All students will be able to describe Office 365 services and administer and troubleshoot:

  • Office 365 by using graphical user interface (GUI) and Windows PowerShell
  • Directory synchronization and directory objects
  • Skype for Business
  • SharePoint Online
  • Office 365 ProPlus
  • Compliance and security in Office 365

Office 365 Training Outline

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Introduction
Office 365 Services Overview
  • Overview of Office 365 services
  • Office 365 licensing overview
  • Office 365 tenant configuration
  • Office 365 clients
Office 365 Administration, Tools, and Techniques
  • Managing Office 365 with administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Office 365
  • Troubleshooting administration in Office 365
Directory Synchronization and Directory Objects
  • Directory synchronization and federation overview
  • Azure AD Connect management
  • Managing users and groups objects in Office 365
  • Troubleshooting objects and directory synchronization in Office 365
Microsoft Exchange Online
  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online
Skype for Business
  • Skype for Business management overview
  • Administering users and connectivity in Skype for Business
  • Troubleshooting Skype for Business
SharePoint Online
  • SharePoint Online management overview
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online
Planning and Deploying Office 365 ProPlus
  • Overview of Office 365 ProPlus
  • Managing user-driven Office 365 ProPlus deployments
  • Troubleshooting Office 365 ProPlus deployments
Compliance and Security in Office 365
  • Overview of compliance features in Office 365
  • Administering Azure Rights Management in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection
Conclusion
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Lecture percentage

50%

Lecture/Demo

Lab percentage

50%

Lab

Course Number:

MOC-10997

Duration:

3 Days

Prerequisites:

Before attending this course, students must have experience with:

  • Administering the Windows Server operating system, including Windows Server 2012 or newer.
  • Active Directory Domain Services (AD DS).
  • Name resolution, including DNS.
  • Certificates, including public key infrastructure (PKI) certificates.
  • Windows PowerShell.
  • Microsoft cloud services
  • The Office 365 platform

Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.

Training Materials:

All Microsoft training students receive Microsoft official courseware.

Software Requirements:

Attendees will not need to install any software on their computer for this class. The class will be conducted in a remote environment that Accelebrate will provide; students will only need a local computer with a web browser with a stable Internet connection. Any recent version of Internet Explorer, Mozilla Firefox, or Google Chrome will be fine.

Contact Us:

Accelebrate’s training classes are available for private groups of 3 or more people at your site or online anywhere worldwide.

Don't settle for a "one size fits all" public class! Have Accelebrate deliver exactly the training you want, privately at your site or online, for less than the cost of a public class.

For pricing and to learn more, please contact us.

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