Office 365 Administration and Troubleshooting (MOC-10997)


Course Number: MOC-10997

Duration: 3 days (19.5 hours)

Format: Live, hands-on

Office 365 Training Overview

This Microsoft Course 10997, Office 365 Administration and Troubleshooting training, teaches attendees how to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online, and Skype for Business. This course also covers security and compliance features of Office 365.

Location and Pricing

Accelebrate offers instructor-led enterprise training for groups of 3 or more online or at your site. Most Accelebrate classes can be flexibly scheduled for your group, including delivery in half-day segments across a week or set of weeks. To receive a customized proposal and price quote for private corporate training on-site or online, please contact us.

In addition, some Microsoft courses are available as live, online classes for individuals.

Objectives

All students will be able to:

  • Describe Office 365 services
  • Administer Office 365 by using the Microsoft 365 admin center
  • Administer and troubleshoot directory synchronization and directory objects
  • Administer and troubleshoot Exchange Online
  • Administer and troubleshoot Teams
  • Administer and troubleshoot SharePoint Online
  • Plan and deploy Microsoft 365 Apps for enterprise
  • Administer and troubleshoot compliance and security in Office 365

Prerequisites

Before attending this course, students must have experience with:

  • Administering the Windows Server operating system, including Windows Server 2012 or newer
  • Active Directory Domain Services (AD DS)
  • Name resolution, including DNS
  • Certificates, including public key infrastructure (PKI) certificates.
  • Windows PowerShell
  • Microsoft cloud services
  • The Office 365 platform

Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.

Outline

Expand All | Collapse All

Introduction
Office 365 services
  • Overview of the Office 365 services
  • Overview of Microsoft 365 and Office 365 licensing
  • Microsoft 365 tenant configuration
  • Office 365 clients
Office 365 Administration, Tools, and Techniques
  • Managing Office 365 with the administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Microsoft 365
  • Troubleshooting administration in Office 365
Administering and Troubleshooting Directory Synchronization and Directory Objects
  • Overview of directory synchronization and federation
  • Azure AD Connect management
  • Managing user and group objects in Microsoft 365
  • Troubleshooting objects and directory synchronization in Office 365
Administering and Troubleshooting Exchange Online
  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online
Administering and Troubleshooting Teams
  • Overview of Teams
  • Administering and managing Teams
  • Creating and managing teams in Teams
  • Troubleshooting Teams
Administering and Troubleshooting SharePoint Online
  • Overview of SharePoint Online management
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online and OneDrive for Business
Planning and Deploying Microsoft 365 Apps for Enterprise
  • Overview of Microsoft 365 Apps for enterprise
  • Managing Microsoft 365 Apps for enterprise deployments
  • Troubleshooting Microsoft 365 apps deployments
Administering and Troubleshooting Office 365 Compliance and Security
  • Overview of compliance features in Office 365
  • Administering information protection in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection
Conclusion

Training Materials:

All Microsoft training students receive Microsoft official courseware.

Software Requirements:

Attendees will not need to install any software on their computer for this class. The class will be conducted in a remote environment that Accelebrate will provide; students will only need a local computer with a web browser with a stable Internet connection. Any recent version of Microsoft Edge, Mozilla Firefox, or Google Chrome will be fine.



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