Microsoft Teams Voice Engineer (MS-720)


Course Number: MOC-MS-720

Duration: 3 days (19.5 hours)

Format: Live, hands-on

Microsoft Teams Voice Engineer Training Overview

In this Microsoft Teams Voice Engineer course, you will learn how to plan, design, configure, maintain, and troubleshoot Microsoft Teams as an integrated communication solution for your organization. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration.

Location and Pricing

Accelebrate offers instructor-led enterprise training for groups of 3 or more online or at your site. Most Accelebrate classes can be flexibly scheduled for your group, including delivery in half-day segments across a week or set of weeks. To receive a customized proposal and price quote for private corporate training on-site or online, please contact us.

In addition, some Microsoft courses are available as live, online classes for individuals.

Objectives

  • Plan and Configure Microsoft Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Configure and deploy Direct Routing
  • Configure, deploy, and manage Teams devices
  • Monitor and Troubleshoot Teams Phone

Prerequisites

Before attending this course, students should have intermediate knowledge of the following topics:

  • Plan and configure a Microsoft Teams environment
  • Manage chat, teams, channels, and apps
  • Manage calling and meetings
  • Monitor and troubleshoot a Microsoft Teams environment

Outline

Expand All | Collapse All

Plan and configure Teams Phone
  • Plan for Teams Phone
  • Plan and optimize network performance for Teams Phone
  • Migrate voice services from Skype for Business Server to Teams
  • Configure Teams Phone
  • Configure auto attendants and call queues
  • Configure and deploy Direct Routing
  • Extend Teams Phone with additional services
 Manage Teams Phone
  • Configure and manage voice users
  • Configure, deploy, and manage Teams devices
  • Monitor and troubleshoot Teams Phone 

Training Materials:

All attendees receive online access to the Microsoft Official Curriculum for this class.

Software Requirements:

Please contact us for detailed setup instructions.



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