Introduction to Design Thinking

14 Ratings

Course Number: AGL-172

Duration: 2 days (13 hours)

Format: Live, hands-on

Design Thinking Training Overview

Introduction to Design Thinking training course teaches attendees how to pinpoint the mindsets and needs of the audience for whom they are creating software. Attendees learn how to identify innovative solutions by starting with quick, low-fidelity experiments and gradually increasing their sophistication.

Headcount Cap: Due to the intensive instructor interaction in this class, headcount is capped at 10 attendees per delivery.

Location and Pricing

Accelebrate offers instructor-led enterprise training for groups of 3 or more online or at your site. Most Accelebrate classes can be flexibly scheduled for your group, including delivery in half-day segments across a week or set of weeks. To receive a customized proposal and price quote for private corporate training on-site or online, please contact us.

Objectives

  • Understand the design thinking process
  • Identify and assess opportunities through customer needs analysis
  • Create clear product specifications based on customer needs that are desirable (human), feasible (technology), and viable (business)
  • Generate and evaluate new product and service concepts through applied creativity
  • Learn iterative prototyping
  • Design services for enriched customer experiences
  • Evaluate the economics of product development
  • Plan and manage innovation projects effectively

Prerequisites

There are no prerequisites for this class.

Outline

Expand All | Collapse All

Introduction
Understanding the Design Thinking Process
  • Overview of Design Thinking
  • Desirable, Feasible, Viable
  • Design Thinking, Lean, and Agile
  • Four Question, Ten Tools
Working as a Team: Radical Collaboration
  • Multidisciplinary teams
  • Familiarity working together
  • Leadership buy-in and support
Comprehension - “What Is”
  • In-depth Interviewing and empathizing
  • Define your Point of View
  • Generating Insights (synthesizing)
  • Journey Mapping
  • Value Chain Analysis
Create Clear Product Specifications Based on Customer Needs that are Desirable, Feasible, and Viable
  • Ideation and the brainstorming process
  • How Might We question
  • Concept Development
Prototyping - “What Wows” (Generate and evaluate new product and service concepts through applied creativity)
  • Iterative prototyping
  • Basics of prototyping
  • Testing
  • Storytelling
Testing/Evaluation - “What Works” (Evaluate the economics of product development)
  • Assumption Testing
  • Learning Launch
  • Feasibility (Business)
  • Viability (Technology)
Conclusion

Training Materials:

All Design Thinking training attendees receive comprehensive courseware.

Software Requirements:

For in-person deliveries, attendees do not need computers for this course. We will provide full classroom setup instructions that will include seating in small groups, with supplies such as flipcharts, sticky notes, markers, and pens for the attendees and a projector and Internet connection for the instructor's laptop.

Online deliveries for this interactive training will use an online meeting platform (such as Zoom, WebEx, GoTo, or Teams) to have face-to-face contact online, including use of breakout rooms for group activities.



If you missed our live Design Thinking webinar, we have the recorded version for you here! Get a great overview of how to successfully incorporate Design Thinking into your processes to create better products, move faster, and save money.

Learn faster

Our live, instructor-led lectures are far more effective than pre-recorded classes

Satisfaction guarantee

If your team is not 100% satisfied with your training, we do what's necessary to make it right

Learn online from anywhere

Whether you are at home or in the office, we make learning interactive and engaging

Multiple Payment Options

We accept check, ACH/EFT, major credit cards, and most purchase orders



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