ITIL® 4 expands the scope of the world’s leading best practice framework for IT to incorporate many new ways of working, including Agile, LEAN, DevOps, and other innovative approaches. In this ITIL 4 training course, attendees learn the core aspects of the ITIL Framework and how to use it to improve the quality of services delivered to their customers.
ITIL 4 Foundations Exam: A voucher for a 1-hour, 40 question examination for each student is included with this class. If desired at an additional cost, an independent exam proctor can be arranged for your team at the end of the course.
Accelebrate offers instructor-led enterprise training for groups of 3 or more online or at your site. Most Accelebrate classes can be flexibly scheduled for your group, including delivery in half-day segments across a week or set of weeks. To receive a customized proposal and price quote for private corporate training on-site or online, please contact us.
In addition, some Business Skills courses are available as live, online classes for individuals.
All attendees will learn:
No prior experience is presumed. This course is suitable for all IT Management and Staff who need to understand the Service Lifecycle and their role in provisioning quality services for their customers
All students receive comprehensive courseware.
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For in-person deliveries, attendees do not need computers for this course. We will provide full classroom setup instructions that will include seating in small groups, with supplies such as flipcharts, sticky notes, markers, and pens for the attendees and a projector and Internet connection for the instructor's laptop.
Online deliveries for this interactive training will use an online meeting platform (such as Zoom, WebEx, GoTo, or Teams) to have face-to-face contact online, including use of breakout rooms for group activities.
Our live, instructor-led lectures are far more effective than pre-recorded classes
If your team is not 100% satisfied with your training, we do what's necessary to make it right
Whether you are at home or in the office, we make learning interactive and engaging
We accept check, ACH/EFT, major credit cards, and most purchase orders
New York City
Salt Lake City