Salesforce and Force.com for Technology Leaders

SF-112 (3 Days)
Request Pricing for Salesforce and Force.com for Technology Leaders

Salesforce for Technology Leaders Training Overview

This Salesforce and Force.com for Technology Leaders training course introduces executives to the wide range of features and capabilities of the Salesforce and Force.com platform.

Location and Pricing

Accelebrate courses are taught as private, customized training for groups of 3 or more at your site. In addition, we offer live, private online training for teams who may be in multiple locations or wish to save on travel costs. To receive a customized proposal and price quote for private on-site or online training, please contact us.

Salesforce for Technology Leaders Training Objectives

All students will learn about:

  • The Salesforce Platform architecture and the Salesforce object model
  • Basic user and license administration
  • Security in Salesforce
  • Configuration in Salesforce
  • Automation in Salesforce, including the use of Workflow Rules, Approval Processes, and the Process Builder
  • Custom applications on the Salesforce Platform using the declarative interface
  • When to use Apex, Visualforce and Lightning Components
  • Managing and importing data
  • Analytic tools including Lightning Reports, Lightning Dashboards, and list views

Salesforce for Technology Leaders Training Outline

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Agenda & Course Overview
Salesforce.com Overview
  • Major Clouds
  • Platform Overview
  • General User Interface
  • Lightning Experience vs Salesforce Classic
  • Object Model
  • Search
  • Force.com Architecture
  • Model, View, Controller
  • Apex, Visual Force
  • Lightning Components
  • Uses of the Platform
Software Development Lifecycle
Project Management Strategies
Licensing
Organization Settings
  • Locale, Language, Time Zone
  • Fiscal Year
  • Multi-Currency / Advanced Multi-Currency
System Security
  • Users
  • Network Security / Activation
  • Login History
  • Profiles
  • Permission Sets
  • Delegated Administration
Record Security
  • Record Ownership / Full Access
  • Organization-Wide Defaults
  • Role Hierarchy & Roles
  • Sharing Rules
  • Manual Sharing
  • Account Teams
  • Opportunity Teams
  • Queues
  • Case Teams
  • Apex Sharing
  • Territory Management
Customization
  • Custom Fields
  • Picklists
  • Controlling & Dependent Picklists
  • Formula Fields
Field Level Security
Customization
  • Page Layouts
  • Record Types
Sales Cloud
  • Opportunities
  • Products & Price Books
  • Product Schedules
  • Quotes
Sales Productivity Tools
Field History
Service Cloud
  • Cases
  • Solutions
  • Knowledge
  • Case Assignment Rules
  • Case Auto-Response Rules
  • Email to Case
  • Web to Case
  • Live Agent
  • Escalation Rules
  • Entitlements
  • Service Contracts
  • ITIL
Ideas
Salesforce Questions
Chatter
Object Relationships
Lookup & Master Detail Fields
Rollup Summary Fields
Lookup Field Filters
Custom Objects
Custom Tabs
Custom Apps
Setup Audit Trail
Home Page Configuration
Automation
Debugging
Data Validation
Workflow
  • Workflow Actions
  • Email Templates
  • Time Based Workflow
Approval Processes
Process Builder
Lightning Flow
Salesforce Record Id’s
Data Loader
Mass Transfer
External Id’s
Mass Delete
Weekly Data Export
Data Migration Best Practices
Marketing Cloud
  • Marketing Relationships
  • Leads
  • Lead Conversion
  • Web to Lead
  • Lead Assignment Rules
  • Lead Auto-Response Rules
  • Campaigns
  • Campaign Members
  • Campaign Influence
Social Contacts
Social Listening
Social Hub
Salesforce for Twitter and Facebook
List Views
Reports Overview
  • Reports Security
  • Report Folders
  • Reports Terminology
  • Tabular Reports
  • Summary Reports
  • Matrix Reports
  • Join Report
  • Dates
  • Report Filters
  • Report Charts
  • Bucket Fields
  • Custom Summary Fields
  • Custom Report Types
  • Scheduling Reports
Dashboard Overview
  • Pre-built Dashboards
  • Running User
  • Scheduling Dashboards
Content
Salesforce Communities
Force.com Sites
Performance Optimization
Deployment & Change Management
  • Metadata API
  • Packages
  • Change Sets
User Adoption
Session Wrap-up
Conclusion
Request Pricing for Salesforce and Force.com for Technology Leaders
Lecture percentage

90%

Lecture/Demo

Lab percentage

10%

Lab

Course Number:

SF-112

Duration:

3 Days

Prerequisites:

No prior experience is presumed.

Training Materials:

All Salesforce training students will receive comprehensive courseware.

Software Requirements:

Attendees will not need to install any software on their computer for this class as the class will be conducted in a remote environment that Accelebrate will provide; students will only need a local computer with a web browser with a stable Internet connection. It is recommended by Salesforce to use Chrome as the browser for Salesforce.

Contact Us:

Accelebrate’s training classes are available for private groups of 3 or more people at your site or online anywhere worldwide.

Don't settle for a "one size fits all" public class! Have Accelebrate deliver exactly the training you want, privately at your site or online, for less than the cost of a public class.

For pricing and to learn more, please contact us.

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