Servant Leadership

ITL-120 (2 Days)

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Leadership Training Overview

Servant leadership is the continuous endeavor to empower and serve the people you lead! Servant leaders challenge their organizations to go farther, reach higher, and Improve faster while having fun and taking care of the organization’s most vital resource - people. The idea of addressing the bottom line first by always taking care of people requires leadership skills that are well beyond the traditional “command and control” style of management. Throughout this course, you will learn and practice the most critical skills needed to become a servant and true asset to those you lead! 

Location and Pricing

Most Accelebrate courses are delivered as private, customized, on-site training at our clients' locations worldwide for groups of 3 or more attendees and are custom tailored to their specific needs. Please visit our client list to see organizations for whom we have delivered private in-house training. These courses can also be delivered as live, private online classes for groups that are geographically dispersed or wish to save on the instructor's or students' travel expenses. To receive a customized proposal and price quote for private training at your site or online, please contact us.

Leadership Training Objectives

All students will learn how to:

  • Explain the high costs and disadvantages of employee disengagement and traditional command and control management
  • Discuss why Servant Leadership is more effective in most situations
  • Define characteristics of Servant Leaders and High Performing Teams
  • Identify characteristics of Servant Leadership that are underdeveloped within you
  • Design a plan to improve underdeveloped Servant Leadership Characteristics
  • Explain the different levels of team maturity and the role of the servant leader at each level
  • Present options to craft workshops and meetings that foster interaction and innovation
  • Demonstrate the use of powerful questions to help an individual identify and assess possible solutions to their own problem

Leadership Training Outline

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Introduction
Why Lead This Way
  • The High Cost of Employee Disengagement
  • Signs of Disengagement
  • Top Causes for Disengagement
  • Hidden Costs of Command and Control Management
  • The Concept of Teams
  • Seeing the Whole – Value Streams
  • Cross-Functional Teams
  • Characteristics of High Performing Teams
Guiding the Self-Organizing Team
  • Leadership versus Management
  • Servant Leadership
  • What is Servant Leadership?
  • Organizational Hierarchy
  • Servant Leader Inverted Hierarchy
  • Real World Servant Leaders –
  • Servant Leader Characteristics
  • Measuring the Effectiveness of Leaders
  • The Servant Leadership Assessment – Assessing Yourself
Team Development
  • Team Maturity Stages
  • Servant Leader Roles Through These Stages
  • Welcoming, Building Trust
  • Understand the Organization Mission & Values
  • Setting the Team’s Igniting Purpose!
  • Establish Team Norms
  • Encouraging and Leading Self-Organization
  • Establish Whole Team Responsibility
Facilitation
  • Designing Meetings and Workshops for Interaction and Innovation
  • Facilitating Meetings
  • Facilitating Planning Workshops
  • Facilitating Continuous Learning
Coaching and Mentoring
  • Powerful Questions
  • Coaching the Team
  • Coaching Individuals
Addressing Dysfunctional Behavior and Conflict
  • Dysfunctional or Not?
  • Conflict Resolution
  • Example Techniques for Resolving Conflict
  • Correcting Unwanted Behavior
  • Setting Clear Development & Growth Goals
  • Building Trust Between Team Members
  • Enhancing Communication
  • Become a Barrier Buster!
The Next Steps
  • Coaching Others to be Servant Leaders
  • The Next Steps
Conclusion
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Lecture percentage

50%

Lecture/Demo

Lab percentage

50%

Lab

Course Number:

ITL-120

Duration:

2 Days

Prerequisites:

This course assumes no prior experience and is appropriate for anyone desiring to serve high-performing teams as a servant leader. 

Training Materials:

All attendees receive comprehensive courseware covering all topics in the course.

Software Requirements:

This is an interactive seminar that does not require computers. The room should be configured to support pencil and paper exercises in groups of 3-4 participants.

Contact Us:

Accelebrate’s training classes are available for private groups of 3 or more people at your site or online anywhere worldwide.

Don't settle for a "one size fits all" public class! Have Accelebrate deliver exactly the training you want, privately at your site or online, for less than the cost of a public class.

For pricing and to learn more, please contact us.

Contact Us Train For Us

Toll-free in US/Canada:
877 849 1850
International:
+1 678 648 3113

Toll-free in US/Canada:
866 566 1228
International:
+1 404 420 2491

925B Peachtree Street, NE
PMB 378
Atlanta, GA 30309-3918
USA

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