Information Technology Management and Leadership Professional (ITMLP)


Course Number: ITL-126

Duration: 3 days (19.5 hours)

Format: Live, hands-on

Overview

This IT Management and Leadership Professional (ITMLP) certification training is a highly interactive and fast-paced course that teaches soon-to-be, new, and experienced IT Managers how to increase their effectiveness as leaders within their organizations. In addition, this course prepares attendees to take the ITMLP exam.

For open enrollment ITMLP certification courses for individuals, please see the schedule and register here.

Location and Pricing

Accelebrate offers instructor-led enterprise training for groups of 3 or more online or at your site. Most Accelebrate classes can be flexibly scheduled for your group, including delivery in half-day segments across a week or set of weeks. To receive a customized proposal and price quote for private corporate training on-site or online, please contact us.

Objectives

  • Widening their knowledge of IT
  • Discuss strategies to maximize user support and satisfaction
  • Gain insights into IT innovation and technology trends
  • Understand the use of various IT best-practices

Prerequisites

No prior experience is presumed.

Outline

Expand All | Collapse All

Introduction
Life as a Technical Manager
  • Characteristics of successful IT managers
  • Making technical decisions
  • Managing multiple projects
Leading Local/Global Virtual IT Teams
  • Virtual team challenges
  • Work-at-home strategy implications
  • Virtual team status and profile
  • Team communication
  • Using virtual technologies
  • Cultural intelligence
  • Virtual talent management
Influence-Based Technical Leadership
  • Bloom’s core influence characteristics
  • Situational influence
  • Cialdini’s six principles of influence
  • Cohen-bradford influence currencies
  • Using influence within an it context
Methodology Overview
  • Waterfall
  • Agile/Scrum
  • IT Infrastructure Library (ITIL)
  • Lean IT
  • Devops
IT Megatrends
  • Digital transformation / digital strategy
  • Virtual and augmented reality
  • Internet of things (iot)
  • Big data
  • Machine learning
  • 3d printing
  • Devops
  • Cybersecurity and privacy
  • Other key it trends
Creating Innovative IT Solutions
  • Thoughts on IT Innovation
  • The Innovation Process
  • Root Cause Analysis Tools
  • Brainstorming Tools
  • Selection and Prioritization Tools
IT Funding and Cost Center Management
  • Project/production team mathematics
  • Components of your budget
  • It funding and allocations
  • Annual budget process
  • It budget issues and tips
IT Vendor Management
  • Providers and strategic partners
  • Considerations when selecting a vendor
  • Vendor management life cycle
  • Vendor oversight
  • Outsourcing and cloud considerations
IT Internal Client Service
  • User experience
  • Internal client service concepts
  • Managing client satisfaction
  • Managing client expectations
  • Measurement and prioritization
Conclusion

Training Materials:

All IT Leadership training attendees receive comprehensive courseware covering all topics in the course.

Software Requirements:

This is an interactive seminar that does not require computers. The room should be configured to support pencil and paper exercises in groups of 3-4 participants.



Learn faster

Our live, instructor-led lectures are far more effective than pre-recorded classes

Satisfaction guarantee

If your team is not 100% satisfied with your training, we do what's necessary to make it right

Learn online from anywhere

Whether you are at home or in the office, we make learning interactive and engaging

Multiple Payment Options

We accept check, ACH/EFT, major credit cards, and most purchase orders



Recent Training Locations

Alabama

Birmingham

Huntsville

Montgomery

Alaska

Anchorage

Arizona

Phoenix

Tucson

Arkansas

Fayetteville

Little Rock

California

Los Angeles

Oakland

Orange County

Sacramento

San Diego

San Francisco

San Jose

Colorado

Boulder

Colorado Springs

Denver

Connecticut

Hartford

DC

Washington

Florida

Fort Lauderdale

Jacksonville

Miami

Orlando

Tampa

Georgia

Atlanta

Augusta

Savannah

Hawaii

Honolulu

Idaho

Boise

Illinois

Chicago

Indiana

Indianapolis

Iowa

Cedar Rapids

Des Moines

Kansas

Wichita

Kentucky

Lexington

Louisville

Louisiana

New Orleans

Maine

Portland

Maryland

Annapolis

Baltimore

Frederick

Hagerstown

Massachusetts

Boston

Cambridge

Springfield

Michigan

Ann Arbor

Detroit

Grand Rapids

Minnesota

Minneapolis

Saint Paul

Mississippi

Jackson

Missouri

Kansas City

St. Louis

Nebraska

Lincoln

Omaha

Nevada

Las Vegas

Reno

New Jersey

Princeton

New Mexico

Albuquerque

New York

Albany

Buffalo

New York City

White Plains

North Carolina

Charlotte

Durham

Raleigh

Ohio

Akron

Canton

Cincinnati

Cleveland

Columbus

Dayton

Oklahoma

Oklahoma City

Tulsa

Oregon

Portland

Pennsylvania

Philadelphia

Pittsburgh

Rhode Island

Providence

South Carolina

Charleston

Columbia

Greenville

Tennessee

Knoxville

Memphis

Nashville

Texas

Austin

Dallas

El Paso

Houston

San Antonio

Utah

Salt Lake City

Virginia

Alexandria

Arlington

Norfolk

Richmond

Washington

Seattle

Tacoma

West Virginia

Charleston

Wisconsin

Madison

Milwaukee

Alberta

Calgary

Edmonton

British Columbia

Vancouver

Manitoba

Winnipeg

Nova Scotia

Halifax

Ontario

Ottawa

Toronto

Quebec

Montreal

Puerto Rico

San Juan


© 2013-2021 Accelebrate, Inc. All rights reserved. All trademarks are owned by their respective owners.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.