Information Technology Management and Leadership Professional (ITMLP)

ITL-126 (3 Days)
Request Pricing for Information Technology Management and Leadership Professional (ITMLP)

IT Management and Leadership Training Overview

This IT Management and Leadership Professional (ITMLP) certification training is a highly interactive and fast-paced course that teaches soon-to-be, new, and experienced IT Managers how to increase their effectiveness as leaders within their organizations. In addition, this course prepares attendees to take the ITMLP exam.

Location and Pricing

Accelebrate courses are taught as private, customized training for groups of 3 or more at your site. In addition, we offer live, private online training for teams who may be in multiple locations or wish to save on travel costs. To receive a customized proposal and price quote for private on-site or online training, please contact us.

In addition, some courses are available as live, online classes for individuals. See a schedule of online courses.

IT Management and Leadership Training Objectives

All students will:

  • Widening their knowledge of IT
  • Discuss strategies to maximize user support and satisfaction
  • Gain insights into IT innovation and technology trends
  • Understand the use of various IT best-practices

IT Management and Leadership Training Outline

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Introduction
Life as a Technical Manager
  • Characteristics of successful IT managers
  • Making technical decisions
  • Managing multiple projects
Leading Local/Global Virtual IT Teams
  • Virtual team challenges
  • Work-at-home strategy implications
  • Virtual team status and profile
  • Team communication
  • Using virtual technologies
  • Cultural intelligence
  • Virtual talent management
Influence-Based Technical Leadership
  • Bloom’s core influence characteristics
  • Situational influence
  • Cialdini’s six principles of influence
  • Cohen-bradford influence currencies
  • Using influence within an it context
Methodology Overview
  • Waterfall
  • Agile/Scrum
  • IT Infrastructure Library (ITIL)
  • Lean IT
  • Devops
IT Megatrends
  • Digital transformation / digital strategy
  • Virtual and augmented reality
  • Internet of things (iot)
  • Big data
  • Machine learning
  • 3d printing
  • Devops
  • Cybersecurity and privacy
  • Other key it trends
Creating Innovative IT Solutions
  • Thoughts on IT Innovation
  • The Innovation Process
  • Root Cause Analysis Tools
  • Brainstorming Tools
  • Selection and Prioritization Tools
IT Funding and Cost Center Management
  • Project/production team mathematics
  • Components of your budget
  • It funding and allocations
  • Annual budget process
  • It budget issues and tips
IT Vendor Management
  • Providers and strategic partners
  • Considerations when selecting a vendor
  • Vendor management life cycle
  • Vendor oversight
  • Outsourcing and cloud considerations
IT Internal Client Service
  • User experience
  • Internal client service concepts
  • Managing client satisfaction
  • Managing client expectations
  • Measurement and prioritization
Conclusion
Request Pricing for Information Technology Management and Leadership Professional (ITMLP)

Lecture percentage

40%

Lecture/Demo

Lab percentage

60%

Lab

Course Number:

ITL-126

Duration:

3 Days

Prerequisites:

No prior experience is presumed.

Training Materials:

All IT Leadership training attendees receive comprehensive courseware covering all topics in the course.

Software Requirements:

This is an interactive seminar that does not require computers. The room should be configured to support pencil and paper exercises in groups of 3-4 participants.

Contact Us:

Accelebrate’s training classes are available for private groups of 3 or more people at your site or online anywhere worldwide.

Don't settle for a "one size fits all" public class! Have Accelebrate deliver exactly the training you want, privately at your site or online, for less than the cost of a public class.

For pricing and to learn more, please contact us.

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